Service and messaging terms for ROROS customers.

Business and Program Name

ROROS Mobile Auto Detailing provides mobile auto detailing and vehicle care services. Our messaging program is used for appointment confirmations, reminders, customer support, review requests, and rebooking follow-up.

Messaging Disclosures

• Message frequency varies based on your appointments and customer interactions.
• Message and data rates may apply depending on your mobile carrier plan.
• Reply STOP to opt out.
• Reply HELP for help.
• You can also contact us directly at (805) 953-8959.

Carriers are not liable for delayed or undelivered messages.

Consent

By submitting your information and booking with ROROS, you consent to receive appointment-related calls as needed to complete your service request. SMS consent is separate and optional. You opt in to SMS by selecting the unchecked SMS consent box in the booking form, replying START, or giving direct consent when scheduling by phone or in person. Consent to receive texts is not required to buy services, and you may opt out at any time.

Service Estimates and Final Pricing

Quotes shown online are estimates based on the information you provide about your vehicle, service choice, condition, size, location, and add-ons. Final pricing may be confirmed on arrival if the actual vehicle condition or requested scope differs from the online estimate.

Scheduling and Availability

Appointment availability is subject to route, timing, service duration, weather, staffing, and travel constraints. ROROS may reschedule or decline a booking if the requested job, service area, or timing is not operationally workable.

Payments and Cancellations

Unless otherwise agreed, payment is due when services are completed. Cancellation, deposit, late-arrival, or no-show policies may be communicated separately for specific service types or premium jobs.

Privacy

Your use of our services is also governed by our Privacy Policy.